| ARE THE ROME AND ITALY TOURS ALL PRIVATE?
Yes. All the tours of Miles&Miles are private and just for the person (family, couple or individual) that booked the service.
IS THERE A LIMIT TO THE NUMBER OF PEOPLE ON A TOUR?
Yes. Each vehicle can seat a max of 7 passengers + the Driver Guide, in case of more people on a tour, 2 vehicles can drive the tour parallel.
ARE THE WALKING GUIDES AND DRIVER GUIDES LICENSED?
Yes. All the guides working for Miles&Miles are fully qualified and with a minimum of 5 years of experience in touring people.
DO THE GUIDES SPEAK ENGLISH?
Yes. Miles&Miles is specialized in the last 25 years of activity in English speaking markets (USA, UK, Austrialia, New Zeland, South Africa) and all the guides speak fluent English.
IS THE PRICE PER PERSON OR PER HOUR?
Prices are per hour in case of city tours and per day in the case of day trips out of Rome
WHAT DOES THE PRICE INCLUDE?
The price includes the car and an English speaking driver guide
ARE ENTRANCE FEES INCLUDED IN THE PRICE?
No. Prices do not include entrance fees to museums or sites
WHERE DO WE MEET THE GUIDE?
You will always meet the guide in the lobby of your hotel or anywhere else convenient for the client.
HOW DO WE CALCULATE THE TIMING WITH THE GUIDE
The timing of a service starts from when you meet the guide to when he leaves at the end of service.
WHEN WE ARE AT LUNCH DOES THE TIMING OF THE GUIDE STOPS?
No.The guide is always at your disposal even during lunch time and ready to continue with the tour at your “GO”, so always considered part of the tour.
CAN WE PURCHASE TICKETS IN ADVANCE
It is not possible to buy tickets in advance but the guide will assist you in the process.
IN HAVING A GUIDE ARE WE ABLE TO AVOID LINES?
In most of the sites our guides are able to avoid lines, but in sites like the Vatican security is so strict that lines can not always be avoided.
DO YOU ACCEPT CREDIT CARDS?
No. Payment should be made cash or by traveller's cheques.
DO WE NEED TO LEAVE A DEPOSIT TO CONFIRM THE SERVICE?
No. In 25 years our company never asked for a deposit to our clients, the entire payment can be made at the end of our services.
WHAT CAN OF VEHICLE WILL WE HAVE?
A comfortable Mercedes Minivan with airconditioning will be at your disposal.
ARE WE ABLE TO STOP IN PLACES DURING THE TOUR?
Yes. The tour is built around you and the guide will be pleased to stop in any place you like for pictures or explanation.
DO GUIDES COME WITH US IN THE SITES?
Yes. The guide follows you in every stop.
HOW DO WE CALCULATE GRUATUITY?
Gratuity is at your discretion, always considering American standards (10-20%)
DO KIDS PAY?
No. Kids up to 6 years old are free.
DO YOU TOUR ALSO IN OTHER CITIES?
Yes. We do organize city tours for: Florence, Venice, Sorrento and the Amalfi Coast.
|
